My design thinking framework is based on the philosophy that a hands-on, user-centric approach to problem solving promotes innovation; in turn, innovation can lead to differentiation and a competitive advantage.
My process is composed of 6 distinct phases:
Empathise - Define - Ideate - Prototype - Test - Implement
It’s about helping the business, a company or an individual to think differently about strategic options and system impact. It is to combine various design principles with a strategic context.
In order to let the design help the business , there's a starting guideline which is where the second part of the design - thinking definition comes in. It's a six-step process to help people apply this strategic thinking.
Successful 6 steps:
1. Empathise: Shift stakeholder or team’s to User-centred mindset by using empathy mapping or involving them into research, to understand the truth needs;
2. Define: align the problem at hand by inviting them to dot voting, diverging and covering thoughts streams, and prioritisation matrices to work collaboratively;
3. Ideate: Expand the possible solutions and involve the end users to start iterating;
The final three stages involve evaluating design ideas with real users to see how well those solutions work.
4. Prototype: Build representations for a subset of ideas;
5. Test: Evaluate the prototype by asking real users to use it;
6. Implement: Put the vision into effect and ensure that it improves the lives of users.